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F.A.Q.s 2
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Shopping Information
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What Shipping Methods Are Available?
We ship via DHL, GLS, UPS or DPD.[/vc_column_text][vc_column_text]
How Long Will It Take To Get My Package?
Your order takes around 2-3 business days to be shipped. After that, delivery times depend on your country. [/vc_column_text][/vc_column_inner][vc_column_inner width=“1/2″ css=“.vc_custom_1443415917948{padding-right: 5% !important;padding-left: 10px !important;}“][vc_column_text]
Do You Ship Internationally?
Yes, we do ship internationally.[/vc_column_text][vc_column_text]
Are There Any Extra Costs?
Deliveries to non-EU countries incur additional duties, taxes and fees. The customer is responsible for the proper import customs clearance at his expense.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=“boxed“ background_style=“normal“ css=“.vc_custom_1410359860044{padding-top: 30px !important;padding-bottom: 65px !important;}“][vc_column][vc_separator][/vc_column][/vc_row][vc_row type=“boxed“ background_style=“normal“ css=“.vc_custom_1487365252231{padding-right: 50px !important;padding-left: 50px !important;}“][vc_column][vc_column_text]
Payment Information
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What Payment Methods Are Accepted?
We accept Payment via PayPal or Bank Transfer.[/vc_column_text][/vc_column_inner][vc_column_inner width=“1/2″ css=“.vc_custom_1443415984332{padding-right: 5% !important;padding-left: 10px !important;}“][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=“boxed“ background_style=“normal“ css=“.vc_custom_1410359869569{padding-top: 30px !important;padding-bottom: 65px !important;}“][vc_column][vc_separator][/vc_column][/vc_row][vc_row type=“boxed“ background_style=“normal“ css=“.vc_custom_1487365260609{padding-right: 50px !important;padding-left: 50px !important;}“][vc_column][vc_column_text]
Orders and Returns
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How Do I Place An Order?
You choose your favorite product and put it into your shopping cart. After finishing you shopping experience, you go through „check out process“ and proceed your purchase. [/vc_column_text][vc_column_text]
Do I Need An Account To Place An Order?
No, you can place an order as a „guest“.[/vc_column_text][vc_column_text]
Who Should I To Contact If I Have Any Queries?
For any questions, please write us an email to: info@kaami-slings.com[/vc_column_text][/vc_column_inner][vc_column_inner width=“1/2″ css=“.vc_custom_1443416006097{padding-right: 5% !important;padding-left: 10px !important;}“][vc_column_text]
How Can I Cancel Or Change My Order?
You can cancel your order within 14 days after receiving the product. If you would like to change your order please send us an email to info@kaami-slings.com.
Please notice our terms & conditions and cancellation terms for detailed informations. [/vc_column_text][vc_column_text]
How Do I Track My Order?
You can track your order right HERE[/vc_column_text][vc_column_text]
How Can I Return a Product?
After receiving your product you can cancel and return a product within 14 days. Please notice our terms & conditions and cancellation terms for detailed informations. [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=“boxed“ background_style=“normal“ css=“.vc_custom_1487365260609{padding-right: 50px !important;padding-left: 50px !important;}“][vc_column][vc_column_text]
General Informations
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Which Sizes Are You Offering?
We offer you ringling and babywraps in different sizes!
- Ringsling short – 1,85m tss (to short side)
- Ringsling long – 2,10m tss
- Size 3 – 3,20m
- Size 4 – 3,60m
- Size 5 – 4,20m
- Size 6 – 4,70m
- Size 7 – 5,20m
- Size 8 – 5,60m
The width of the wraps is 70cm.[/vc_column_text][vc_column_text]
Which Size Should I Choose?
Clothes size up to 36:
You will need a wrap in size 5 for the Front-Cross-Carry, a size 3 for the simple rucksack without „finish“. For the Double Hammock we recommend you a size 6.
Clothes size up to 42:
You will need a wrap in size 6 for the Front-Cross-Carry, a size 4 for the simple rucksack without „finish“. For the Double Hammock we recommend you a size 6 or 7.
Clothes size from 44:
You will need a wrap in size 7 for the Front-Cross-Carry, a size 5 for the simple rucksack without „finish“. For the Double Hammock we recommend you a size 7.[/vc_column_text][/vc_column_inner][vc_column_inner width=“1/2″ css=“.vc_custom_1443416006097{padding-right: 5% !important;padding-left: 10px !important;}“][vc_column_text]
How Can I Care My Kaami?
Kaami wraps are „Ready to wear“, which means, they are prepared for you, so the fibers are already a bit swollen and you can try and bind your new Kaami immediately.
However, we recommend that you wash it once again before permanent use, so that the remaining weaving dust is removed and the fibers finally compacted. The exact washing and care instructions for your Kaami can be found on the sewn-on care label. The data are maximum values and we recommend that you always carry out the most careful cleaning.
This means: temperature as low as possible and as little spin as possible. Do not use a fabric softener as this will cause the fabric to lose grip and the life of the fabric will be shortened. Please use only liquid detergents. It is advisable to choose a detergent without additives such as perfume or enzymes.
Depending on the material (note the care label!) you can also give your Kaami in the dryer. Please place the step at the most on dampened dampers and dry as cold as possible.
For any further questions, please write us an email to: info@kaami-slings.com[/vc_column_text][vc_column_text]
What Do I Need To Consider When I Babywear?
- Make sure your child has a good fit. It should be supported from knee-throat to knee-throat. The knees should be at the same height or higher than the butt (anch-spreading posture).
- Make sure your child and your child’s head are well supported. Do not tie too loose so your child can not collapse. You should always keep the body contact with your child when you lean forward (maximum 1-2 cm clearance).
- Your child has the optimal height when you can kiss it with a slight movement on the head (head-kiss-height).
- Always make a double knot if you knot your Kaami.
- Make sure your child’s breathing is free. Any items such as cuddly toys, cuddles & coats do not belong with your Baby in the wrap. Make sure your child’s face is not pressed against your chest.
- Pay attention to the body temperature of your child and avoid overheating. Using the babywrap may replace one or two clothing layers.
- Do not babywear in sporty or dangerous activities, such as cycling, driving, riding, cooking on the hot stove, handling with chemical agents, e.g. Household cleaners, etc.
- Make sure your wrap is not damaged. If it shows cracks or holes, it is no longer suitable to carry your child.
- Let yourself be advised by a qualified Tutor/ babywearing consultant. It shows you how to safely carry your child. You will find qualified counselors, for example on the web-pages of the Trageschulen and „Tragenetzwerk“.
- The use of a babywrap / ring sling is at your own responsibility.
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